At Teachgenix Focus, we collect information to provide better meditation experiences for families. When you create an account or participate in our programs, we gather details that help us tailor your learning journey.

Your information helps us create meaningful meditation experiences. We use collected data to send program updates, customize content recommendations, and provide customer support when you need assistance.

We analyze usage patterns to understand which meditation techniques work best for different family types. This research helps us develop new programs and improve existing ones. However, we never share individual user data in our research reports.

Marketing communications are sent only to users who opt in during registration. These include new program announcements, seasonal meditation challenges, and educational content about family mindfulness practices.

We work with carefully selected partners to deliver our services effectively. Our meditation content is hosted by cloud providers who maintain strict security standards and comply with Indian data protection regulations.

Payment processing is handled by certified financial service providers who never share your transaction details with us beyond basic confirmation of successful payments.

We never sell personal information to advertisers or marketing companies. Any data sharing occurs only when legally required by Indian authorities or when explicitly authorized by users for specific purposes.

Under Indian privacy laws and our commitment to transparency, you have several rights regarding your personal information:

• Access Right: Request copies of all personal data we hold about you within 30 days
• Correction Right: Update or correct inaccurate information in your profile anytime
• Deletion Right: Request complete removal of your account and associated data
• Portability Right: Download your data in commonly used formats for transfer to other services
• Opt-out Right: Unsubscribe from marketing communications while keeping your account active
• Restriction Right: Limit how we process your information for specific purposes

To exercise these rights, contact our privacy team at [email protected] with your request details. We respond to all privacy inquiries within 15 business days.

We protect your information using industry-standard security practices. All data transmission occurs over encrypted connections, and our servers are protected by multiple layers of security monitoring.

Our team receives regular security training, and we conduct quarterly security audits to identify and address potential vulnerabilities. Access to personal data is restricted to employees who need it for their specific job functions.

In the unlikely event of a security breach affecting your personal information, we will notify you within 72 hours and provide clear information about what happened and what steps we're taking to resolve the issue.

We keep your account information active as long as you use our services. After account deletion, most personal data is permanently removed within 90 days, though some information may be retained for legal compliance purposes.

Program participation records are kept for three years to help with any questions about certificates or progress tracking. Anonymous usage statistics may be retained indefinitely for research and platform improvement purposes.

While our primary servers are located in India, some of our technology partners operate internationally. When data crosses borders, we ensure adequate protection through contractual safeguards and compliance with applicable transfer regulations.

Cloud backup services may store encrypted copies of your data in multiple geographic locations for disaster recovery purposes. These transfers occur only with partners who maintain equivalent privacy protection standards.

Our family meditation programs welcome children, but we require parental consent for users under 18 years old. Parents can create family accounts where they manage privacy settings for all family members.

We collect minimal information about children - only what's necessary for safe program participation. Children's meditation progress and preferences are stored securely and shared only with their parents or guardians.

Parents can review, modify, or delete their children's information at any time through the family account dashboard or by contacting our support team directly.

We review and update this privacy policy annually or when significant changes occur in our data practices. All registered users receive email notifications about important policy changes at least 30 days before they take effect.

Minor updates like contact information changes or clarifications don't require advance notification, but we always update the "Last Modified" date at the top of this policy.

If you disagree with policy changes, you can delete your account before the changes take effect. Continued use of our services after the effective date constitutes acceptance of the updated terms.